Frequently Asked Questions

Q. How do I search using

A. Searching is easy. First choose the search method you want to use, then simply follow the prompts.

Q. How can I get access to premium data on

A. Simply choose the product you would like to purchase, search for the data you are looking for and complete the checkout form.

Q. Will the person I am searching know that I am searching for them?

A. No, all of your searches are confidential, no one, including the person you are searching, will ever be notified.

Q. I'm a paying customer of SeekHD, how do I log in to view premium content?

A. Simply go to out login page by clicking on the link at the top right of the page. Enter the email you used to create the account and the password you selected when creating the account.

Q. I forgot my password, how do I get a new one?

A. Simply go to our Password Reset page and follow the prompts.

Q. How can I cancel my subscription?

A. Canceling your subscription is fast and easy. Just log into your account, click on the My Account link on the top right of the page, select the product you would like to cancel, click "Change Plan" and follow the simple prompt. See our Cancel Membership page for more details.

Q. I need additional help, how can I contact Customer Service?

A. Simply click on the "Contact" link at the top of the page and follow the prompt to send us your question. We will reply as soon as possible.

Let Us Know How We Can Help!
The Seek HD Team

Return to the Homepage